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Does Vantix guarantee a 48-hour on-site response everywhere in Canada?

Answered by Vantix

Maintenance & Service

Does Vantix guarantee a 48-hour on-site response everywhere in Canada?

Short answer

No. The 48-hour scheduled on-site response is published for Western Canada only. Ontario, Quebec and Atlantic Canada have no published on-site response time; attendance there is arranged case by case.

The full answer

No. The 48-hour scheduled on-site response is published for Western Canada only. Ontario, Quebec and Atlantic Canada have no published on-site response time; attendance there is arranged case by case. Phone support, same-day remote diagnostics and domestic parts shipping from Lumby, BC still reach every province with no geographic limit.

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